Frequently Asked Questions

1. What is a payday loan?

A payday loan is a short-term cash advance that is usually due on your next payday.

2. Can I use a payday loan to pay my bills?

There is no obligation on the use of the loan amount. You can use it to pay for utility bills (water bills, electricity bills, phone bills, etc.), medical bills, house renovation, etc.

3. How to apply for a payday loan?

Applying for a payday loan is easy. Visit our website or click here and simply fill out the secure online application form with your basic details from anywhere and anytime.

4. What are payday loan requirements?

To qualify for a payday loan, you should

  • Have steady employment or stable income source
  • Earn a minimum of $1,000 per month
  • Not be a debtor in a bankruptcy case
  • Not intend to file for bankruptcy relief voluntarilyy

5. I do not have access to a fax machine. How should I fax my documents?

Our online lending process is completely fax-less. We employ proprietary underwriting to approve your loan without the need for faxing.

6. On what basis my loan amount is determined?

Your current monthly income determines the loan amount you will be eligible for. As a first-time borrower, you can qualify for a maximum of $500. However, we can increase your loan amount by $100 upon demonstrating responsible financial behavior, with each repayment.

7. How long it takes for loan approval status

Loan approval is almost instant. Once we review your loan request, we will intimate the loan decision either by phone or email during normal hours. However, if you submit your loan application after business hours, you will be contacted the next business day.

8. What kind of loan do you process, secured or unsecured? Are there any credit checks performed?

Our short-term loans are completely unsecured without any credit check or collateral requirements.

9. Do you accept bad credit?

Yes. Your poor or low credit performance or scores are not an issue to get a loan from us.

10. How much is the loan fee?

For every $100 you borrow from us, we charge $30 with an APR ranging between 365.00% and 1564.28%.

11. What is an APR?

It is the Annual Percentage Rate. It is usually the amount of interest charged on your total loan amount.

12. What do you mean by APR?

Annual Percentage Rate (APR) describes the annual interest rate on the loan. For details, refer to our Fees section.

13. How soon can I expect my funds in the account?

You get your funds within 24 hours..

14. Do you accept loan requests over weekends?

Though you can request a loan on weekends, there would be a delay in getting funds. For example, if you apply for a loan on Friday after-hours, you will get the cash on the next business day, that is, on Monday.

15. How can I cancel my loan request?

Contact our customer care and return the complete loan before the end of the business day, after the day you received the loan amount. For example, if you have received funds on Monday, you can return them by Tuesday 5:00 p.m. without any charges.

16. Do I need to write checks to repay my loan?

No. The repayments are done online. On your payment due date, the loan amount is debited directly from your authorized account via ACH.

17. Do you sell my information to third parties?

No. As a trustworthy lender, we protect your information from unauthorized access by employing state-of-the-art data security methods.

18. Do you offer an extension, if I fail to pay back on the due date?

Yes. However, contact our customer support at least two business days before the due date.

19. What if I lack sufficient funds in my account?

You are supposed to pay an NSF (non-sufficient funds) fee of $20.00

20. What if I want to pay off my loan early?

You can. There is no pre-payment penalty.

Have any other questions? E-mail us at support@capitalpaydayloan.com or visit our Contact Us page.

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This service and website is an invitation to send us a Payday loan application, not an offer to make a loan. We are registered with Utah's Department of Financial Institution. If we approve your loan application, the funds will be disbursed from our account in Utah. Utah law governing consumer loan agreements may differ from the laws of the state where you reside. This service may or may not be available in your particular state.